Digital Handover: What Managing Agents Need When Taking Over a Block Taking over management of a new block is a critical moment. The first few months set the tone for service standards, resident relationships and risk management for years to come. Yet too often, managing agents inherit partial files, missing certificates, unclear budgets and unresolved
Handling Neighbour Disputes: When Should the Managing Agent Step In? Close living, shared spaces and different lifestyles can all create friction in blocks of flats. Noise complaints, parking rows, refuse issues or disagreements over balcony use can quickly escalate. The difficulty is knowing when a dispute is a private matter between neighbours and when it
Balconies, External Walls and Lifestyle Risks Many blocks have invested heavily in cladding remediation, balcony replacement and improved fire-safety features recently. Triggered by the wave of legislation changes following the Grenfell fire, this trend has been perpetuated by the rise in home working (and therefore increased balcony use). Seemingly harmless behaviours can create risks that
Flat Insurance in 2026: What Good Risk Data Does for Your Premium 2026 will see much more risk-adverse behaviour from lenders and insurers alike. For blocks of flats, well-packaged risk data is key to securing better insurance terms including lower premiums, more favourable deductibles, and broader cover. Here we will be explaining what underwriters will
Planning and Consent Changes for Flats and Apartments: What Leaseholders Need to Know Leaseholders in blocks of flats can find themselves navigating a legal maze when it comes to making structural changes. This includes works such as adding balconies or communal amenities or obtaining retrospective consent for unapproved works. Over recent years, planning and leasehold
Common Structural Issues in Older Blocks – What to Look Out For Older residential blocks bring a unique charm and character that many residents love; high ceilings, ornate cornicing, period facades and spacious layouts. But with that charm often comes the challenge of age related structural issues. For Residents’ Management Company (RMC) directors, keeping on
The Hidden Risk of Underinsurance: What Every RMC Should Know Many Residents’ Management Companies (RMCs) unknowingly leave themselves exposed to serious financial and legal risks through a common pitfall: underinsurance. Underinsurance may not seem like an urgent concern – until something goes wrong. If your building suffers a major incident such as a fire, flood
Dealing with Communal Area Service Charge Disputes Sinead Campbell from London Flats Insurance explores the typical causes of service charge conflicts, explain the legal consultation requirements under UK leasehold law and share practical strategies for resolving disputes through communication, transparency and proper documentation. Managing a residential block as a Residents’ Management Company (RMC) director can
How a Proactive RMC Enhances Daily Life in Leasehold Buildings Sinead Campbell from London Flats Insurance highlights exactly what goes into proactive, resident-first management. In a leasehold building, the management of communal areas can have a direct impact on the quality of everyday life. Clean hallways, safe pathways, working door entry systems and tidy gardens
Fire Safety in Blocks of Flats: A Guide for RMCs Sinead Campbell from London Flats Insurance walks you through what RMC directors need to know – from risk assessments to fire door maintenance, as well as providing clear steps for safeguarding your residents and remaining compliant. With tightened regulations and a heightened awareness of fire