Preparing for snow: What you should know.

With Britain expecting to face up to 22 inches of snow today, it is important for all Residents’ Management Companies and Property Managers to understand how best to prepare their properties. Darren Bagnall, Operations Manager at London Flats Insurance, discusses what steps should be taken and the legal liabilities of RMC’s and Property Managers. First

General Health & Safety in Blocks of Flats

Belinda Thorpe, Managing Director of Residentsline, outlines the general health and safety requirements for flats and apartments. The following summarises the main health and safety regulations that apply to blocks of flats but there are many others. When dealing with these issues, it is important to remember that: The duty to comply with the regulations

What does buildings insurance normally cover?

What does buildings insurance normally cover? Belinda Thorpe, Managing Director of Residentsline, tells us what we need to know. Did you know the average claim for a burst pipe is around £25,000? Buildings Insurance covers the cost of repairing or rebuilding your flat or apartment and communal areas if they are damaged. Policies vary from

How to make sure your claims are handled quickly

How to make sure your claims are handled quickly Insurance is a “distress purchase”: you only need to use it when something goes wrong. So when something does go wrong, what can you do to make sure that your claim is handled quickly? Some simple steps can help you control costs and have your claim

Overlooked Insurance products

Overlooked Insurance Products

Overlooked Insurance Products Belinda Thorpe, Managing Director of Residentsline, tells us what we need to know about these sometimes-overlooked insurance products. There are a few areas of optional cover that some Residents’ Management Companies (RMCs) decide not to take out. Whilst this is cheaper, it is not always safe as it leaves RMCs without the

insurance considerations for buying, selling or letting a flats

Insurance considerations for buying, selling or letting a flat

Insurance considerations for buying, selling or letting a flat. Whether you are buying, selling or letting your property, there are a few insurance matters that you will need to think about. Belinda Thorpe, Managing Director of Residentsline, discusses the specific issues you might face when handling the insurance matters for your flat, as well as

Water damage

Water Damage

Water Damage: What to do. Have you ever looked at your insurance renewal documents to find your Buildings Insurance premium has risen well beyond inflation? Often the increase is due to the cost of your claims, but Belinda Thorpe, Managing Director at Residentsline, explains that you CAN do something about it. Risk management is the

extending your lease

Extending your lease.

Extending your lease – the beginning. Belinda Thorpe, MD of Residentsline starts at the beginning with lease extensions. If this is something that you haven’t considered (or even heard of) before, we wanted to give you an idea of the basics. Why do I have to extend my lease? A lease is a right to

asking for a deposit

Are you still asking your tenants for a deposit?

With Deposit & Rent you never need to ask for a deposit again, but still have the same level of protection. Across the insurance industry, it now seems that the deposit system is becoming a thing of the past. If you consider the statistics, this is hardly surprising. Before June, the standard cost of a

Control water damage in your block

How to control water damage in your block Risk Management is the key to reducing water damage claims and also to maintaining or reducing your insurance premium. Water damage accounts for around 70% of insurance claims in flats and apartments. Water damage generally occurs following poor maintenance leading to corrosion of internal and external pipework, leakage of copper