Living in a Listed Building: What Every Flat Owner Should Know

Living in a Listed Building: What Every Flat Owner Should Know Living in a listed building can be a unique experience. From elegant Georgian conversions and Victorian mansion blocks to Art Deco apartments, historic buildings often offer character and architectural details that are difficult to find in modern developments. But owning a flat in a

Future-Proofing Your Block: Using Major Works to Improve Sustainability

Future-Proofing Your Block: Using Major Works to Improve Sustainability For many leaseholders and Resident Management Companies (RMCs), major works are viewed as an unavoidable expense. It’s undeniable that roof repairs, external redecoration, window replacement and structural maintenance can result in significant costs and disruption. However, rather than simply replacing old components, major works can be

Right to Manage in the Era of Building‑Safety Reform

Right to Manage in the Era of Building‑Safety Reform Right to Manage (RTM) companies have always carried important responsibilities. However, since Grenfell, building and fire-safety reforms have transformed expectations around compliance, oversight and accountability in residential blocks. This means RTM companies are now practically responsible for ensuring the structure and common parts of the building are

Using Building Design and Policy to Support Wellbeing

Using Building Design and Policy to Support Wellbeing How a building is designed, maintained and managed has a direct impact on residents’ wellbeing. For Resident Management Companies (RMCs), there is a growing opportunity to move beyond basic maintenance and consider how policies and physical spaces can support a calmer, healthier environment. Simple decisions around noise,

Digital Handover: What Managing Agents Need When Taking Over a Block

Digital Handover: What Managing Agents Need When Taking Over a Block Taking over management of a new block is a critical moment. The first few months set the tone for service standards, resident relationships and risk management for years to come. Yet too often, managing agents inherit partial files, missing certificates, unclear budgets and unresolved

Handling Neighbour Disputes: When Should the Managing Agent Step In?

Handling Neighbour Disputes: When Should the Managing Agent Step In? Close living, shared spaces and different lifestyles can all create friction in blocks of flats. Noise complaints, parking rows, refuse issues or disagreements over balcony use can quickly escalate. The difficulty is knowing when a dispute is a private matter between neighbours and when it

Balconies, External Walls and Lifestyle Risks

Balconies, External Walls and Lifestyle Risks Many blocks have invested heavily in cladding remediation, balcony replacement and improved fire-safety features recently. Triggered by the wave of legislation changes following the Grenfell fire, this trend has been perpetuated by the rise in home working (and therefore increased balcony use). Seemingly harmless behaviours can create risks that