How to make sure your claims are handled quickly

How to make sure your claims are handled quickly Insurance is a “distress purchase”: you only need to use it when something goes wrong. So when something does go wrong, what can you do to make sure that your claim is handled quickly? Some simple steps can help you control costs and have your claim

Overlooked Insurance products

Overlooked Insurance Products

Overlooked Insurance Products Belinda Thorpe, Managing Director of Residentsline, tells us what we need to know about these sometimes-overlooked insurance products. There are a few areas of optional cover that some Residents’ Management Companies (RMCs) decide not to take out. Whilst this is cheaper, it is not always safe as it leaves RMCs without the

insurance considerations for buying, selling or letting a flats

Insurance considerations for buying, selling or letting a flat

Insurance considerations for buying, selling or letting a flat. Whether you are buying, selling or letting your property, there are a few insurance matters that you will need to think about. Belinda Thorpe, Managing Director of Residentsline, discusses the specific issues you might face when handling the insurance matters for your flat, as well as

Water damage

Water Damage

Water Damage: What to do. Have you ever looked at your insurance renewal documents to find your Buildings Insurance premium has risen well beyond inflation? Often the increase is due to the cost of your claims, but Belinda Thorpe, Managing Director at Residentsline, explains that you CAN do something about it. Risk management is the

extending your lease

Extending your lease.

Extending your lease – the beginning. Belinda Thorpe, MD of Residentsline starts at the beginning with lease extensions. If this is something that you haven’t considered (or even heard of) before, we wanted to give you an idea of the basics. Why do I have to extend my lease? A lease is a right to

asking for a deposit

Are you still asking your tenants for a deposit?

With Deposit & Rent you never need to ask for a deposit again, but still have the same level of protection. Across the insurance industry, it now seems that the deposit system is becoming a thing of the past. If you consider the statistics, this is hardly surprising. Before June, the standard cost of a

Flat Living Roadshow

Flat Living Roadshow – 11th July 2019 Come and meet our team at the Flat Living Roadshow on 11th July 2019 at the Croydon Conference Centre. For tickets visit We look forward to seeing you there.  

Control water damage in your block

How to control water damage in your block Risk Management is the key to reducing water damage claims and also to maintaining or reducing your insurance premium. Water damage accounts for around 70% of insurance claims in flats and apartments. Water damage generally occurs following poor maintenance leading to corrosion of internal and external pipework, leakage of copper

For Freeholders & Developers

For Freeholders & Developers Being a freeholder or developer has ominous responsibilities… making sure you and your property are insured adequately plus ensuring your owners and residents are safe and protected. Whether you have one block or many making sure you locate the most comprehensive cover is important.     Many standard policy wordings will

For Property Managing Agents

For Property Managing Agents Property Managers are often time poor? London Flats Insurance provide a dedicated underwriter to assist you with taking the pressure off you that organising your insurance often creates? We provide at least three quotes, we can include commission and we can provide a fully comprehensive service to take the risk and